POLICIES & PROCEDURES
 

FIRST VISIT

Arrive 10 minutes prior to your first treatment to allow ample time to check-in and prepare for your treatment.


LATE POLICY

If arrival is delayed, we will make every effort to accommodate your full appointment but this is not always possible.  Service time may be abbreviated to avoid delays for other guests as treatments and are charged at full value.


CANCELLATION AND NO SHOW POLICY

No shows are charged at full value for cancellation without appropriate notice.   Last minute changes to appointments will be honored only if the service time is available and other guests are not inconvenienced.  Last minute cancellations (6 hours prior to your appointment) will be charged 100% of the service value.  We understand life happens but we also appreciate your cooperation. 

special conditions

Please notify our wellness consultant before reserving your treatments if you have high blood pressure, special physical concerns , diabetes, or you are pregnant. All wellness center guests will be asked to complete a brief release waiver (found at the link below) upon check-in, designed with your well being in mind.